Quality and me : lessons from an evolving life

Philip B. Crosby

Hailed by Time magazine as the "leading evangelist of quality," Philip Crosby has emerged as one of the century's greatest management thinkers. Now, in this autobiography, the person most responsible for the quality revolution in American business shares the ideas and insights he's gathered over the course of an eventful, forty--year career. A talented storyteller, Crosby recounts his years as vice president of ITT, his working relationship with the legendary Harold Geneen, and the launch----and re--launch----of his own consulting practice. Quality and Me is an intimate, informative portrait of the man who changed the way quality management is practiced today.

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  • Introducing Me. GROWING UP. 1. From Wheeling to the Navy. 2. A Podiatrist in the Marines. LEARNING THE NEED FOR A QUALITY REFORMATION. 3. Discovering the Industry. 4. On the Road to Comprehension: The Martin Company. 5. Getting Serious About Reforming Quality Management. 6. ITT and Mr. Geneen. 7. The Nuts and Bolts of Reformation. 8. Implanting the reformed Quality Philosophy. TEACHING THE QUALITY REFORMATION. 9. Becoming an Entrepeneur. 10. Growing Philip Crosby Associates, Inc. 11. The Maturing Company. 12. Managing a Public company. CAREERS IV AND FIVE. 13. Speaking Out on Leadership. 14. PCA Redux.

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書名 Quality and me : lessons from an evolving life
著作者等 Crosby, Philip B.
出版元 Jossey-Bass
刊行年月 c1999
ページ数 xiv, 251 p.
大きさ 24 cm
ISBN 0787947024
NCID BA47283809
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言語 英語
出版国 アメリカ合衆国